How should leaders within Global Business Services (GBS) navigate the strategic evolution of their organizations? The implementation of a scorecard as a strategic framework provides a comprehensive approach to steer the GBS organization. This framework elucidates the governance structure of the GBS organization, assesses the performance of process owners, and clarifies the prioritization of objectives.
For over two decades, organizations have relied on shared services to drive efficiency and control; today, as Global Business Services matures into a strategic partner delivering specialized expertise and business impact, the Partnering Operating Model emerges as a critical enabler of this next phase of value creation.
Global Business Services (GBS) significantly influence operational models and process sourcing across corporate functions. By establishing Centers of Expertise (CoE) and collaborating with global business process outsourcing (BPO) organizations, GBS creates substantial strategic value, fostering efficiency, innovation and digitalization of business processes.
As organizations increasingly rely on Business Process Outsourcing to enhance efficiency and focus on core priorities, the effectiveness of governance emerges as the decisive factor in translating operational delivery into sustainable strategic value.
In recent years, the topic of change has gained significant traction in both academic and empirical fields. Rapid evolution in business and social environments compels companies, societies, and individuals to continuously adapt and innovate. This necessity for constant development has made change a recognized norm across all industries and markets, transforming continuous change management into a critical component of organizational ecosystems.
At the core of the evolving Global Business Services mandate lies a fundamental question: what is the true objective we seek to achieve in an increasingly digital and dynamic environment?
The tax function is crucial to an organization, influencing various aspects from effective business modelling to corporate image, compliance, and internal control. It also plays a significant role in change management programmes and the digital agenda of organization. Here is WHY the tax function matters.
Tax legislation exerts a significant influence on businesses and nations globally. The tax compliance environment is increasingly complex, characterized by a multifaceted system with numerous layers, touchpoints, and interfaces. This complexity presents various practical and theoretical challenges in righting companies through the tax compliance systems. To address these challenges and manage the ever-growing intricacies of tax legal requirements, tax leaders must adopt innovative approaches in designing the tax function operating models.
“Yes, you did it Emma!”
Eva shouts to her best friend Emma with an excited voice. Eva and Emma had been best friends since the second grade…
Many of us think that prayer and meditation are for religious people, not for those who operate in a market place, people who day and night deal with business practices.
