For decades, GBS leaders optimized processes around people. The next evolution requires something far more fundamental: redesigning the operating model around intelligence itself.
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KPIs: From Measurement to Meaningful Decisions
What you measure matters less than how it connects.
Design Through a Design-Thinking Lens:
In a business environment defined by speed, ambiguity, and constant change, organizations need operating models that translate strategy into everyday action.
Statement of Intent: "Cracking the Code of Transformation Programme"
"Cracking the Code of Transformation Programme" will be a practical, insightful, and inspiring resource for professionals dedicated to making transformation a reality.
Continuous Change: The Strategic Advantage in a Rapidly Evolving World
Continuous change is not a strategy—it is a mindset. It is a way of being that aligns with the rhythms of nature and the realities of business. It requires courage, curiosity, and compassion. It requires seeing beyond the present, connecting across boundaries, and evolving not for survival alone, but for the common good.
Applying Goldratt’s Theory of Constraints in a Consulting Company
The Theory of Constraints provides a compelling framework for consulting firms seeking to improve delivery, scale operations, or simply gain clarity on what’s holding them back.
Establishing Centers of Expertise: Strategic Value in Efficiency, Innovation, and Digitalization
One effective strategy that has gained significant traction is the establishment of Centers of Expertise (CoE). These centralized hubs of specialized knowledge and skills create substantial strategic value, driving efficiency, innovation, and the digital transformation of business processes.
Tiering System and Corporate Function Operating Model
Let’s begin by looking at lenses we can use from market and business complexity categories to analyse the data, define the tiering system and drive insights into the targeted operating and sourcing model.
Steering Transformation Programmes: Techniques for Effective Leadership
Transformation programmes are complex, multifaceted initiatives that require careful planning, strategic vision, and adaptability. Leading such programmes involves making critical decisions that can significantly impact the success of the transformation. In this article, we propose a few scientifically grounded techniques for making better choices when steering transformation programmes: 1) zoom in and zoom out 2) seek an outside frame of reference 3) reframe the situation and 4) be ready to pivot.
Continuous Development
In recent years, the topic of change has gained significant traction in both academic and empirical fields. Rapid evolution in business and social environments compels companies, societies, and individuals to continuously adapt and innovate. This necessity for constant development has made change a recognized norm across all industries and markets, transforming continuous change management into a critical component of organizational ecosystems.